FAQ

Frequently asked questions

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General

What is Superbridger?

Superbridger publishes one video to Instagram, Facebook, YouTube, TikTok, LinkedIn and X at once, right away or on a schedule, in each platform's own format. It's for one person doing it all, or a team running several brands.

Can I manage several brands or clients?

Yes. Each brand gets its own space: its own Pages, accounts and channels, hashtag sets, caption snippets and default settings. Switching brands takes one click, so nothing gets posted to the wrong account.

Can my team use it?

Yes. Everyone you add works on the same brands and calendar: up to 3 people on Pro and 10 on Agency, and more for €5 a month each. Starter is for one person.

Do I need to give you my passwords?

No. You connect each account through Facebook's, Google's, TikTok's, LinkedIn's and X's own login screens. We never see your passwords, and you can revoke access whenever you like.

Can I use Superbridger from Claude or ChatGPT?

Yes. Superbridger has an MCP server: connect it to Claude or another AI app that supports MCP, and plan, publish, schedule and check your posts from the chat. Setup for each app is on the MCP page.

Platforms and posting

Which platforms can I post to?

Instagram, Facebook, YouTube, TikTok, LinkedIn and X today: Reels, photos, carousels and Stories on Instagram; Reels, photos, text posts and Stories on Facebook Pages; Shorts and videos on YouTube; drafts in your TikTok inbox; and text, images or video on your LinkedIn profile and on X. Threads and Pinterest are coming soon, and so is posting to LinkedIn Company Pages.

How does TikTok work?

Your video arrives in your TikTok inbox as a draft, and Superbridger keeps the caption ready to copy. Open TikTok, paste it and post. Posting directly needs TikTok's review first; it will follow.

Which videos work?

Vertical 9:16 videos in MP4 or MOV work everywhere. Before anything is posted, Superbridger checks length, size, shape and format against each platform's rules and tells you what to change.

Can I post images or carousels?

Yes: one image or several in one post, on Instagram (a carousel of up to 10), Facebook Pages (up to 10), LinkedIn (up to 20) and X (up to 4). TikTok photo posts are planned; YouTube doesn't take image posts.

Can I post Stories?

Yes, on Instagram and on Facebook Pages: a video of up to 60 seconds or one photo, posted as a Story. Stories go out without text.

Can I use a different text per platform?

Yes. Write one caption and it goes everywhere; change it only where it's worth it, such as a shorter text for X or a title for YouTube. Each platform's limits, like X's 280 characters and Instagram's 5 hashtags, are checked before anything is posted.

Can I schedule posts, and how far ahead?

Yes. Pick a date and time up to 180 days ahead and the post goes out by itself on every platform you chose, or publish right away. The calendar shows everything that's coming. TikTok gets its draft in your inbox at that time.

What happens if a post fails?

Each platform is published on its own, so one failure doesn't stop the others. Temporary errors are retried automatically. If something needs you, such as a login that expired, you get one email that says what happened and how to fix it, and the posts that failed retry once you reconnect.

Do posts from Superbridger look different?

No. They're published through each platform's official API and appear as normal posts on your accounts.

Pricing and trial

Is there a free trial?

Yes: 7 days, with every feature and no card needed, for up to 10 posts and 6 social accounts. Sign up and start right away.

What happens when the free trial ends?

Your team becomes read-only: nothing is posted, but everything you set up stays. Choose a plan to carry on, or extend the trial once by 7 days. We email you before the trial ends, and a team that stays read-only is deleted after 90 days, with two warnings first.

Does a post to all 6 platforms count as 6 posts?

No. One upload counts as one post, however many platforms and accounts it goes to. Posts to X also use X credits: 1 per post, 15 with a link.

What counts as a connected account?

Each Facebook Page, Instagram account, YouTube channel, TikTok account, LinkedIn profile and X account you connect counts as one.

What are X credits?

X charges apps for every post, and a lot more for a post with a link. So posts to X use credits: 1 for a post, 15 for a post with a link. Each plan includes them every month: 100 on Starter, 300 on Pro and 1,200 on Agency (20 in the free trial). The composer shows what a post uses before you publish it.

How do I pay?

Choose a plan in the app and pay through Stripe, monthly or yearly (two months free): by card, or with iDEAL or SEPA Direct Debit, depending on your country. You change or cancel your plan in the same place.

Can I cancel anytime?

Yes. There's no lock-in: stop whenever you like, and ask us to delete your data if you want.

Are prices with or without VAT?

Prices are excluding VAT. Customers in the Netherlands pay 21% Dutch VAT; businesses elsewhere in the EU with a VAT number are invoiced with the VAT reverse-charged.

Privacy and data

Where is my data stored?

In the EU: our database and file storage are in Frankfurt, Germany.

What happens to my videos after posting?

They're deleted from our storage within 7 days after they've been posted. Your posts stay on the platforms.

How do I delete my data?

Disconnect your accounts in Superbridger, or email us and we delete everything within 30 days. The data deletion page has the details.

Post everywhere, starting today.

7-day free trial · No card needed. Sign up with your email or Google and post your first video today.